Public Relations as defined on Dictionary.com:
1. the actions of a corporation, store, government, individual, etc., in promoting goodwill between itself and the public, the community, employees, customers, etc.
2. the art, technique, or profession of promoting such goodwill.
Seems simple enough right? It seems like PR really crosses into every action taken in most companies.
In my mind, absolutely everything ties back to a central message(s) that you want to portray to your customers and community at large. Every act should echo what you want people to think and feel about your company and brand. As businesses we want to be consistent, recognizable and branded.
Our marketing plans and PR strategies should be intertwined with each other. If we want to be consistent and united in our messages, why then do we compartmentalize the two departments who should be playing together so nicely and whose mission is so similar. I’ve actually sat in meetings with other companies before where the line in the sand is drawn neatly between the Marketing Department and the Public Relations Department. I’m actually going to take that a step further and say that it was more than a line in the sand — they were in totally different sand boxes.
As an entrepreneur, I want to be effective. I like it when people are on the same page and moving the same direction. I like to think of my business as a really big sandbox where we all play together. (only a mother would throw down that business analogy)
I want my marketing efforts and strategies to echo our PR messaging and agendas. If I’m planning an event, an ad campaign, or some other type of marketing outreach – I think it’s essential for those addressing PR to ask:
• Is there a press release/media pitch/story to tell here?
• Are there media partnerships and opportunities at any level?
• Is our messaging consistent – are we communicating our message effectively?
If I’m mapping out my core messages and strategy for communicating it effectively to the public in the “Public Relations Department�, of course I want the marketing minds asking:
• Is there an opportunity to do an event in the community?
• Is this something we can work into our advertising effectively?
• Are we echoing these messages in our marketing efforts?
For many of you – coordinating these two departments is pretty easy . . . you ARE these two departments. Some of you may actually have these two departments up and running in your business. Either way, if there is an opportunity to unite these two groups of people or these two mindsets what you end up with is a more focused marketing and communications strategy and one big happy sandbox!